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Terms & Conditions

Terms & Conditions

These Terms and Conditions ("Agreement") govern your use of the WinBoost Casino platform, including all services offered through our website (the "Platform"). By accessing or using the Platform, you agree to be bound by these terms. If you do not wish to be bound by these terms, please do not access or use the Platform.

Acceptance of the Terms

These Terms and Conditions apply to your use of the Platform as a whole, including any software applications we may make available through our website (the "Software"). By accessing or using the Software, you agree that:

  • You have read and understood these Terms and Conditions;
  • These Terms and Conditions will be binding on you and govern your use of the Platform; and
  • If there is a conflict between these Terms and Conditions and any other terms or conditions associated with specific services offered by us, these Terms and Conditions shall prevail.

Eligibility Requirements

To use our Platform, you must:

  1. Be at least 18 years old (or the minimum age required to gamble in your jurisdiction).
  2. Not be a resident of jurisdictions that do not permit online gambling.
  3. Provide accurate identification when requested by us.
  4. Comply with all applicable laws and regulations.

Account Registration Rules

To create an account, you must:

  1. Be at least 18 years old (or the minimum age required to gamble in your jurisdiction).
  2. Not have any existing accounts on our Platform.
  3. Provide accurate information when registering for an account.
  4. Verify your identity through one of our approved methods.

One-Account-Per-User Policy

You may only create and use one account per person or entity. Any attempt to create multiple accounts will be considered a material breach of these Terms and Conditions.

Identity Verification and KYC

We reserve the right to request identification verification from you before granting access to your account. Your failure to provide such information in a timely manner may result in suspension or closure of your account.

Account Accuracy Obligations

You are responsible for maintaining accurate and up-to-date information on our Platform, including your account details, contact information, and address.

Account Security Responsibilities

To ensure the security of your account:

  1. You must keep your login credentials confidential.
  2. Change your password regularly (at least every 60 days).
  3. Refrain from sharing or disclosing your login credentials with others.
  4. Use two-factor authentication where available.

Login Credentials and Password Protection

We will never ask for your login credentials directly by phone, email, or in-person conversation. Always verify the authenticity of any request to provide such information before responding.

Restricted Behaviour and Prohibited Activities

The following activities are strictly prohibited:

  1. Using our Platform from jurisdictions where online gambling is restricted.
  2. Making excessive bets (defined as 15 bets per minute).
  3. Hacking or attempting to hack into our servers or systems.
  4. Manipulating software, data, or gameplay results.

Bonus and Promotion Rules

Any bonus offered on the Platform will be subject to specific terms and conditions, including:

  1. A minimum wagering requirement before withdrawals are allowed.
  2. Time limits for claiming bonuses (24 hours from receipt).
  3. Ineligibility of certain games towards completing bonus requirements.
  4. Wagering restrictions applicable to new players.

Wagering and Gameplay Conditions

By accessing the Platform, you agree that:

  1. All wagers placed on our Platform are done so at your own risk.
  2. You will not attempt to collude or manipulate gameplay results in any way.
  3. Any winnings earned through our Platform are subject to applicable tax laws.

Bonus Abuse Prevention

We reserve the right to restrict, suspend, or close accounts that demonstrate bonus abuse behavior (e.g., excessively wagering on new player bonuses without completion of requirements).

Deposits and Withdrawals

Unless otherwise stated by specific payment method or service offering:

  1. All deposits made into your account will be subject to a processing time (usually within 24 hours).
  2. All withdrawals requested from your account must undergo verification before approval.
  3. There are no fees for standard deposit/withdrawal transactions.

Verification Before Withdrawals

Before initiating any withdrawal, you may be required to verify your identity through our approved methods.

Processing and Review Procedures

All deposits and withdrawals will go through internal review processes to ensure compliance with these Terms and Conditions.

Responsible Gambling Expectations

We encourage responsible gambling practices among users. You can contact support for assistance on this topic at any time.

Self-Exclusion and Account Restrictions

If you wish to self-exclude from our Platform, please follow the process outlined in your account settings or contact us directly via phone/email/live chat. We will endeavour to make all efforts possible to prevent access during your period of exclusion.

Game Fairness and RNG Systems

All games offered on the Platform are tested for fairness by third-party auditors (in compliance with regulatory requirements). Our Random Number Generator systems undergo regular testing and auditing to ensure randomness is preserved in our products.

Technical Interruptions or Voided Gameplay

We reserve the right to cancel, postpone or void any bet/game if there are technical issues affecting our Platform's performance. This may include:

  1. Software updates.
  2. Server outages (due to maintenance, natural disasters).
  3. External events impacting server access (e.g., internet connectivity issues).

Suspension or Closure of Accounts

We reserve the right to suspend or close your account without prior notice in case of a material breach of these Terms and Conditions.

Intellectual Property and Platform Ownership

The entire content of our website, software, services, logos, trademarks, copyrights (including visual appearance) is owned by us. By using our Platform you grant permission for our use of this information to enforce compliance with laws worldwide as well as for marketing purposes.

Limitation of Liability

To the maximum extent permitted by law:

  1. We exclude all liability for any damages resulting from loss of profits, business interruptions or indirect losses.
  2. Your access and use of the Platform are made available solely at your own risk.

Modification of Terms

We reserve the right to modify these Terms and Conditions at our sole discretion without prior notice to you.

Contact or Support GuidanceFor questions regarding our services or concerns related to gameplay please contact our friendly support team via phone, live chat, email (available 24/7)